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Friday, February 28, 2014

SG Corporate Training: Course on Action Learning for Business Success

There is a video currently circulating on Facebook titled This Amazing Animation Proves How Important Failure Is To Success. The video by Alex Fauske, The Doodle Video Guy, illustrates the surprising number of times "successful" business leaders failed before succeeding. The message that the video is driving at is the need for persistence (and perhaps a clear Vision). While I fully agree that persistence is important in achieving business success, I also believe that an equally important skill is the ability to learn and adapt. A skill some are beginning to term Action Learning.
 
I believe it was Einstein that once said that "insanity is doing the same thing over and over again and expecting different results." While Alex Fauske and many motivational speakers out there will cite examples of people who have ultimately succeeded after numerous repeated failures, I would say that the numbers are few in comparison to the many millions more who have persisted and did not succeed. In my opinion, those that succeeded are anomalies. Unfortunately, there is no way to go back and do a scientific test of my theory, but I am confident when I say that those individuals who eventually succeeded would have found success earlier and easier if they had used the Action Learning for Success process.
 
In Action Learning for Success, the individual (or the organization) learns from each unsuccessful (and even successful) encounter. By asking themselves the questions "what went well" and "what did not go so well," the individual then continually improves on his product, service, or even the sale presentation before the next encounter. If the organization improves a mere 1% after each encounter, by the end of the 10th encounter, the product, service and sales presentation would be so significantly improved that the chances of success would be high. Continually application of the Action Learning for Success process in thus a powerful tool to bring any individual closer to achieving his or her goals.
 
In today's dynamic and highly competitive business environment, businesses must evolve or become obsolete. The Action Learning for Success programme is thus an important business edge that all Singapore businesses must seek implement. For a no-obligation training needs assessment, contact our Principal Consultant via Justin[a]cwfongandassociates.com

IRAS PIC eligible courses in singapore

Friday, February 21, 2014

Business Analytics Course (Singapore): Making Sense of Big Data

#1 Business Analytics and Big Data Course in Singapore

Good action-oriented management reports are the basis for effective and successful business management. Surveys have shown that 6 out of 10 CFOs in Singapore say that their finance department devotes more than 50% of their time on data generation, transaction processing and monthly closing activities. This hinders their ability to truly value-add to the business as there is insufficient time to generate action-oriented reports.

Institute of Business Analytics' (IBA)  i3BAR Course teaches finance professionals how to combine the various advanced tools and features of Microsoft Excel to automate and solve your monthly financial reporting, financial analysis, budgeting and investment appraisal tasks. In other words, how to make sense of big data.

At the end of the course, participants will be able to:
  • Design data empires to support all reporting requirements
  • Build sustainable excel-based reporting models
  • Develop interactive models for decision making
  • Conceptualize scenarios and what-if analysis for investment evaluation
  • Create visually stunning reports
     
Who should attend?

CFOs, CFAs, CPAs, Finance Directors, Financial Controllers, Accountants, Finance Managers and even business owners who find generating reports time consuming and rigid for analytical purposes.

Course Overview 

The i3BAR is not a software program nor does it provide standard templates. It is an innovative course that triggers the imagination to utilize all the knowledge gained in class to solve your unique business reporting needs. Your excel solutions are:
  • Integrated:
    Flexible - built and maintained easily and quickly
    Auditable - transparent with the simple and easy to understand formulas
    Accurate - the use of proper linkage to data source ensure accuracy with zero error tolerance
    Structured - Logic integrity is maintained
  • Interactive:
    Interactive reports and drill downs at the click of a button to aid rapid decision making
  • Intelligence:
    Right information at the right time to empower your team to make agile decisions and gain sustainable competitive advantage
To sign-up, or enquire about the i3BAR course, contact chris[a]iba.com.sg.

Sunday, February 16, 2014

Leadership Training for Middle Managers - Managing Difficult Employees

One common mistake that managers make when attempting to change their employee's behavior is to use the approach of correcting or motivating. In these approaches, the manager rely on a combination of lecturing the employee, offering "rewards" for doing the desired behavior or even punishment for not. While I do not disagree that these approaches do work, they however do not work all the time and I believe that during the times that they did work, there was something "deeper" that enabled it.
 
So what is this something "deeper"?
 
Employees can sense the sincerity or meaning behind every behavior. Similar to the times when you received an apology or compliment from a colleague or friend but sensed that they didn't mean it, your employee can also sense the meaning behind your actions. As such, the key to effectively changing your employee's behavior is not through correcting or motivating, but starts with the establishment of the foundation of trust and love.
 
This is because a firm foundation of trust and love will enable your employee to sense that your correcting and motivating is not for your own personal gain but for theirs. Their sensing of a "them-focused" intent is important as it is this that they (or any individual) will respond to. Once this sincerity is felt, your employee will then receive any correcting and motivating from you with the correct perspective and this then gives you the power to effectively change their behavior.
 
So if correcting and motivating is not working for you and your employee, it is time for you to take a step back to first build the foundation of trust and love. Only then, will you have the power and ability to effectively change their behavior.
 
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To enquire about this effective management course for middle managers contact our Principal Consultant for a no-obligation training needs assessment. Justin[a]cwfongandassociates.com

Friday, February 14, 2014

SG Corporate Training: Proven Military Leadership Approaches for the Business World

Militaries of the world recognize that modern warfare will increasingly be fought and won by the individual soldiers on the ground. Centralized command and control can only help shape the battle-space for the warfighter but ultimately victory or defeat will be determined by the foot soldier at the front. Business is no different. Today's customers no longer accept "standard" products and services and also demand the best service at the lowest price delivered immediately. Traditional head office decision-making is too slow and far removed from the "action" making it difficult for businesses to meet customer's demands.
 
To enable their soldiers to fight effectively and win away from centralized control and decision making, militaries train their soldiers with the following three skills:
 
a. Understanding Commander's Intent. In combat, the enemy and you continual react to each other's actions. Hence, all battle plans are "correct" until the first bullet is fired. Thus, understanding the Commander's Intent is key to coordinating the actions of every soldiers on the ground once things deviate from the plan. Again, business is no different. To ensure alignment all employee's actions towards achieving the business' objectives, business managers must communicate their strategy and business models to their employees. Communication should not only include the "how", but also the "why". Only by knowing the 'big picture' can frontline staff make decisions that are aligned with the business' overall strategy.
 
b. Decision Making Framework. Recognizing that all soldiers have different cognitive abilities, militaries teach their soldiers decision making frameworks designed to allow their soldiers to make the most logical decision when faced with a challenge. Although the framework may not produce the best solution in complex situations, the framework will at least ensure that soldiers make the most logic decision in the majority of situations. For businesses, a decision making framework will not only enhance the confidence of frontline staff to make the "right" decisions, but also set the level of authority the staff has to meet customer demands. This empowerment will then allow the frontline staff to more effectively serve the customer.
 
c. Continual Learning. Besides understanding what the Commander wants to achieve, and being given the authority and training to take empowered actions, militaries also teach their soldiers to conduct After Action Reviews (AAR). This third skill is important skill as it ensures that soldiers continually improve their decision making skills so that they are more effective in subsequent engagements. Businesses can further leverage on these individual learning by introducing sharing sessions for all employees. Such sharing will increase business performance as the entire business learns from each and every encounter.
 
Doing business is often equated to being at war. In order to win, premier militaries have put together an effective system to ensure that their soldiers are able to fight and win away from centralized control. Businesses can do the same. Introducing the above three simple battle tested skills will enable businesses to meet and satisfy the demands of the modern consumer who wants the best customized product, at the lowest price delivered yesterday.
 
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To find out more about this programme, or others offered by SG Corporate Training, contact our consultants via Justin[a]cwfongandassociates.com

Wednesday, February 12, 2014

SG Corporate Training: Effective Tradeshow Participation

Singapore companies increasing use tradeshow to reach out to prospective investors, partners, suppliers and clients. As participation in a tradeshow is not cheap, maximising returns is upper most on the minds of the business owner.
 
Our training partner now offers an in-house training programme aimed at equipping first-time tradeshow participants with all the necessary knowledge and skills to succeed. Titled "Going Beyond the 3' x 3'", the programme teaches participants a holistic framework covering pre-tradeshow, tradeshow and post-tradeshow activities.
 
To find out more about this programme,  or other corporate training courses, email our consultant at justin[a]cwfongandassociates.com.

Friday, February 7, 2014

SG Corporate Training: Business Skills - Mandarin Language Classes for Business

Our trainer is a native Chinese with more than 10 years of teaching experience. Originally from Beijing, China, the trainer is professional, experienced, patient, fun, and easy to talk to.

Providing 1-to-1 mandarin tuition from beginner to advance levels, the program is specially designed to help business professionals in Singapore understand the Chinese culture so as to increase their ability to communicate to influence in various business situations.

Rates start from as low as $50 per hour.

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For enquiries, email justin[a]cwfongandassociates.com. Kindly reference Code T016 to allow us to serve you better.

SG Corporate Training: Sales Training Course - Read Your Customers Mind And Make More Sales!

As sales professionals, we understand how painful it is when you have said and done all the "right" things and the customer still does not buy from you. It leaves you wondering where you went wrong.
 
Every customer has a preferred way of communicating their needs. The way they want to do business with you varies from individual to individual. Depending on his likes and dislikes, there is an expectation of being engaged in a manner that is comfortable to him. In addition, each buyer has a motivation (and fear) when it comes to making buying decisions. The question is therefore how we can read these behaviors early in the sales engagement so that you can adapt your plan your selling strategy to the customer's preferred way of buying.
 
What you will learn during this sales training course is the skill of reading the customer's mind. The course is based on the study on human behavior and is what many of the top sales professionals use - often without even knowing it.
 
At the end of our sales training program, you will:
 
a. Identify the personality style of your customer within minutes of your first meeting
b. Understand how the customer responds to situations and when under stress
c. Identify his personal motivation for making a purchase
d. Identify his greatest fears so that you can adopt an approach that address his concerns, win him over, and move your sales forward
e. Identify what turns him on and what puts him off when selling to him
f. Determine the customer's purchase decision criteria and how soon he could make a buying decision
 
To contact this trainer, or others in the SG Corporate Training pool, email our consultant at justin[a]cwfongandassociates.com. Please reference CT002 in your email to allow us to serve you better.

Wednesday, February 5, 2014

SG Corporate Training: Strategic Planning Framework

Every business needs to reevaluate its business model/ strategy from time to time. In fact, the world's economy is changing so rapidly that companies now need to reinvent themselves as often as every 3 to 5 years just to stay viable. Those that do, thrive. Those that don't become the Nokias and Kodaks of the world.
 
One effective strategic planning methodology that CW Fong & Associates (CWFA) uses in our work with businesses is horizon scanning or "blue ocean" strategy. Here, we help clients (a) form a vision of their business environment 3 and 5 years out; (b) recognise their companies current strength and weaknesses; and (c) map the strength and weakness against the future business environment to identify opportunities and threats. Once the opportunities and threats are derived, we then help the company develop a strategy map.
 
Many companies know that they need to evolve. However, many do not know what shape or form this evolution must take. By using CWFA's proven proprietary strategic planning framework, we can help companies systematically evolve by finding their next S-curve.
 
To engage us to facilitate your next strategic planning retreat, or for more information about other corporate training services we offer, email our consultants at justin[a]cwfongandassociates.com.

Sunday, February 2, 2014

SG Corporate Training: Team Building - Corporate Crafts Workshop for Women

Tired of the traditional corporate bonding activities?Looking for something new and suited for ladies?
 
 
eMail justin(a)cwfongandassociates.com for details on our Corporate Crafts Workshop. Not every team-building session must involve physical activities.  Sometimes all it takes to foster cohesion is the sharing of a common experience out of one’s comfort zone.
 
Increasingly, our workplaces are multi-generational and cohesion activities need to be able to accommodate all.

Saturday, February 1, 2014

SG Corporate Training: Government Grants for Singapore SMEs - Productivity and Innovation Credit (PIC)

Singapore companies get paid to train your employees ...
 
The Productivity and Innovation Credit, or PIC, was introduced in Budget 2010 to encourage productivity and innovation activities in Singapore. In Budget 2013, the PC was enhanced with an additional cash bonus (known as the PIC bonus). Besides encouraging investments in productivity and innovation, the PIC bonus seeks to defray rising operating costs faced by businesses.
 
Businesses that invest in "approved" productivity and innovation activities, are allowed enhanced deductions and/ or allowances on up to $400,000 of qualifying expenditure incurred for each activity, above and beyond, allowable under current tax rules. The total deductions and/ or allowances are in effect 400% per dollar of qualifying expenditure. Alternatively, businesses may opt to convert qualifying expenditure of up to $100,000 for each YA into cash. The conversion rate is 30% (for YA 2011 and YA 2012) or 60% (for YA 2013 to YA 2015).
 
The six activities covered under the PIC are:

a. Acquisition or leasing of PIC information technology (“IT”) and automation equipment (“qualifying equipment”);
b. Acquisition or licensing of intellectual property rights (“IPRs”);
c. Registration of certain IPRs;
d. Research and development (“R&D”);
e. Training; and
f. Design.
 
To qualify, the business must meet the following few criteria:
 
a. have 3 or more local CPF-contributing employees (less shareholders and directors)
b. have an annual turn-over of less than SGD200 million
c. have its main place of business in Singapore
 
SG Corporate Training is pleased to inform HR and Training Managers that all our courses qualify for the PIC claims. What this means that with the inclusion of the PIC Bonus, your company will be "paid to train" your employees. Done correctly, you will earn up to 60% of your training costs.
 
To find out how your company can benefit from IRAS' PIC Scheme, email our Principal Consultant via Justin[a]cwfongandassociates.com for a non-obligatory consultation.