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Tuesday, April 29, 2014

SG Corporate Training: Leadership Trainers Wanted

SG Corporate Training has been engaged as the training consultancy for a 3-day leadership programme for 400 youths in August 2014. This will be the inaugural run for what is to be an annual event and trainers who do well will be considered favorably for the subsequent runs. If you are a leadership trainer (or company) and wish to bid for the project, please email our training consultant via Justin[a]cwfongandassociates.com.

Sunday, April 27, 2014

#1 Corporate Training Agency in Singapore - Delivering the 4Rs of Training

Sandie Lim, the owner-manager of several F&B establishments in Singapore, turns to SG Corporate Training to handle all her company's training needs. According to Sandie, SG Corporate Training is the natural choice as they have an established training roadmap which small businesses like hers can reference. The roadmap is important to Sandie as she does not have a training manager and having a structure gives her the piece of mind that she is getting the maximum value for her training dollar.

Dedicated to the training needs of small and medium enterprises (SME), SG Corporate Training has compiled a library of training roadmaps for practically all industries. As mentioned by Sandie, this roadmap ensures the delivery of the "4Rs" - right training at the right time for the right employee for the right purpose. Additionally, as SG Corporate Training is a training agency, we also help clients source for the "best" trainer to meet their needs. As we do all the leg work, this saves our clients time and money.

All Singapore SMEs, especially the start-ups, are tight for cash. Thus while training is important for their success and growth, most do not have the time to develop an effective training programme. By working with SG Corporate Training's team of training consultants, we will help clients immediately strengthen weak areas and prepare the business team for growth.

If you are a Singapore business owner and would like to find out how SG Corporate Training can benefit your company, email Justin[a]cwfongandassociates.com.


Tuesday, April 22, 2014

Leadership Quote: Role of the Leader

“At the most fundamental level, it is an honor to serve — at whatever type or size of organization you are privileged to lead, whether it is a for-profit or nonprofit. It is an honor to serve. Starting from that foundation, it is important to have a compelling vision and a comprehensive plan. Positive leadership—conveying the idea that there is always a way forward — is so important, because that is what you are here for — to figure out how to move the organization forward. Critical to doing that is reinforcing the idea that everyone is included. Everyone is part of the team and everyone’s contribution is respected, so everyone should participate." ~ Alan Mulally, CEO Ford Motor Company

Monday, April 21, 2014

Corporate Training Consultants Wanted (Singapore-based)

SG Corporate Training is expanding and we are hiring corporate training consultants. The training consultants' primary role is to act as the interface between the client and our pool of trainers.

Training consultants are expected to conduct training needs assessments and to help clients develop a training roadmap for their organization. Once the roadmap had been developed and accepted by the client, the training consultant's role is to then work with the client to plan and organize the training.

At SG Corporate Training,  we believe that attitude trumps aptitude. As such, we have no hiring criteria except that the applicant must be passionate about helping others, be hungry for success and must have the discipline to see things through.

If you think you fit the bill and want to be a corporate training consultant, email us via justin[a]cwfongandassociates.com. Attractive remuneration packages await the right candidates.

Corporate Training Agency Singapore

SG Corporate Training is not a corporate training company but a corporate training agency. The main difference between us and other corporate training companies is that we represent a pool of corporate trainers covering the full spectrum of training which any organization can possibly need.

Being a "neutral" party, our primary responsibility is to the needs of the hiring organization. As we do not have  proprietary programmes or in-house trainers, we are free to source for the best trainer and programmes that fit the needs of the client. Clients that engage us can therefore rest assured that they are getting our unbiased recommendations.

As a corporate training agency, we offer the following value to our clients ...

A. Convenience. As a corporate training agency, we represent a large pool of trainers. Our trainers not only cover the full spectrum of training needs, but we also represent several trainers within the same functional areas. As we know the trainers well and have seen them in action, we are able to recommend the "correct" trainer that matches the profile of the client. Additionally, we save the HR and Training Managers time by being able to offer them a comprehensive list of trainers to choose from.

B. Good Service. Because of SG Corporate Training's volume, trainers engaged by us know that they need to serve our clients well in order to be recommended for future assignments. This leverage over our trainers ensures that you the client will receive the best possible service and value.

C. Customized Training Roadmap. At SG Corporate Training, we believe that training must be outcome driven and structured to be of value. As such, we start all training request with a thorough training needs assessment that is then mapped onto a professional development roadmap according to industry. These proprietary roadmaps have been developed and refined through our work with numerous companies and will provide our clients with an effective and sustainable training programme.

To request for a non-obligatory training needs assessment, email our training consultants via Justin[a]cwfongandassociates.com

Thursday, April 17, 2014

SG Corporate Training: Leadership vs Management

In the new economy, where value comes increasingly from the knowledge of people, and where employees are no longer undifferentiated cogs in an industrial machine, the roles of management and leadership are not easily separated. In fact, some might argue that leadership and management are two sides of the same coin. While they are not the same, they are necessarily linked and complementary.
 
Millennia and even Gen-Y employees look to their managers not just to assign them tasks, but to also define purpose for them. The effective leader/ manager of today therefore not only organizes workers for maximum efficiency, but also nurtures skill, develops talent and inspires results.
 
The management guru Peter Drucker was one of the first to recognize the emergence of the “knowledge worker” and the fact that one does not ‘manage’ people. To Drucker, the task is to lead people and the goal is to make productive use of the specific strengths and knowledge of every individual.
 
In short, the difference between management and leadership can be broadly accepted as:
 
- The manager focuses on efficiency; the leader focuses on effectiveness.
- The manager "tell time"; the leader "builds the clock."
– The manager administers; the leader innovates.
– The manager maintains; the leader develops.
– The manager focuses events; the leader establishes systems and structure.
– The manager relies on control; the leader inspires trust.
– The manager has a short-term view; the leader has a longer-term perspective.
– The manager asks how and when; the leader asks what and why.
– The manager has his or her eye always on the bottom line; the leader’s eye is on the horizon.
– The manager imitates; the leader originates.
– The manager accepts the status quo; the leader challenges it.
 
To tap on the one of the most effective leadership training program for junior and middle managers in Singapore, contact our training consultant via justin[a]cwfongandassociates.com. Our trainers are former senior officers from the Singapore Armed Forces who have held command, staff and training appointments in leadership training schools. SG Corporate Training's 1-Day Leadership Workshop will equip your company's junior and middle managers with the necessary knowledge and skills to be effective leaders (and managers).

SG Corporate Training: Leadership Training Workshop for Managers

Corporations around the world are beginning to recognize the effectiveness of military leadership. In the competitive world of business, CEOs need mission focused managers who can understand their intent and then use their leadership skills to rally their team to work single-mindedly towards achieving the intent.

In a recent conversation about corporate leadership training with the CEO of a Singapore government-linked company (GLC), the CEO lamented the fact that many of his "civilian" managers only saw obstacles in any tasks he assigned. He contrasts this with the handful of ex-military officers in his company who work tirelessly to accomplish any task he assigns. While the ex-military managers may occasionally come across as abrasive, their mission first attitude is what drives the organization forward.

Besides the mission driven attitude, the CEO also sees strength in the leadership skills of these ex-military officers. This he attributes to the quality of the Singapore Armed Forces' (SAF) leadership training system which trains young conscripts to become effective leaders. The proof of the quality of the SAF's leadership training system is demonstrated by how young conscripts can effectively lead other soldiers to give their best in situations that involve great personal risks. As the workforce changes, and the war for talent continues, the need for better junior and middle managers will become increasingly important.

To tap on the one of the most effective leadership training program for junior and middle managers in Singapore, contact our training consultant via justin[a]cwfongandassociates.com. Our trainers are former senior officers from the Singapore Armed Forces who have held command, staff and training appointments in leadership training schools of the military. SG Corporate Training's 1-Day Leadership Workshop will equip your company's junior and middle managers with the necessary knowledge and skills to be effective leaders (and managers).

Sunday, April 13, 2014

Corporate Courses in Singapore - Start with a Training Needs Assessment

With the Singapore government's emphasis on training, many Singapore small and medium businesses are jumping on the bandwagon. Without any idea on what to train (just that they need to train), business owners are simply leaving it to their HR Managers to find the "best" programme by the "best" trainer at the "best" price.

At SG Corporate Training, while we will be the first to admit that any form of training is better than no training at all. We however also believe that for training to be effective, it must meet the needs of the business. As such, we believe that every business must start with a training needs assessment which is then turned into a Training and Development Plan. Without this first step any training the business embarks on will fail to meet its objectives and be haphazard in its implementation resulting in a failure to maximize the use of training funds.

The team at SG Corporate Training is acutely aware that small and medium businesses do not have the resources to have a dedicated training and development officer or even a proper training and development plan. While financial realities may justify this approach, a training and development plan is a necessity and should not be ignored. This is because training is not only meant to correct current weakness, but also to prepare the business for future demands. Without a systematic approach, the selected training programmes will not build on each other and may even be counter-productive.

Businesses keen on training their staff must therefore at the very least sit-down and ask themselves the following questions (in the sequence below):

1. Why do we need this training?
2. When do we need this training?
3. Where do we need this training?
4. What sort of training do we need?
5. Who specifically needs the training?

By starting with the bigger question of why and then working backwards to the who, businesses can now be sure that the training programme selected is the "right" one.

For a free non-obligatory training needs assessment, contact our training consultants via Justin[a]cwfongandassociates.com

Saturday, April 12, 2014

SG Corporate Training: Design Thinking Workshop - Innovate or Die!

In today's dynamic business world, finding and moving to the next S-Curve is essential not only for success, but business survival. Size does not matter as the examples of the Sony Walkman, Kodak and Nokia show. In fact, research has shown that the bigger and more successful you are, the harder it is for you to move to the next S-Curve.
 
The challenge for businesses today is to find strategies that will help them maintain their sustainability. While having innovative thinkers in the business is a must, the more successful businesses systematize innovation into their business processes by taking a holistic approach encompassing human needs, functionality, marketability, usability and sustainability. This approach is known as ‘Design Thinking’ and it is deemed by industry leaders as the better approach for dealing with the increasing pressures for growth and innovation.

Design thinking is a method for practical and creative resolution of problems or issues. It is regarded as a form of solution-focused thinking which starts with the goal instead of solving specific problems. By considering both the present and future conditions, the parameters of the problem, and possible solutions, may be explored simultaneously. This approach differs from the scientific method, which begins with thoroughly defining all the parameters of the problem in order to create a solution. Design thinking starts without preconceived problem definitions and solutions, in order to discover hidden parameters and alternate optimized paths to the goal. Because Design Thinking is also iterative, any solutions are also potential new starting points for future phases.

Design Thinking has become an effective toolkit for any innovation process and is not exclusive to designers. Design Thinking refreshes, revitalizes and rejuvenates management and strategic thinking and hence leads to out-of-the-box thinking. Our Design Thinking Workshop simplifies these concepts and makes it practical and actionable for participants. At the end of the workshop, participants will know how to apply Design Thinking into work (and personal life) and this will help the company find and move to its next S-Curve.
 
To find out more about our Design Thinking Workshop, email our training consultant at Justin[a]cwfongandassociates.com.

Monday, April 7, 2014

SG Corporate Training: Industrial Espionage and How to Prevent it (Singapore)

Research involving 850 IT and security professionals in North America, Europe, Australia, New Zealand has shown that in the past 2 years, 48% of large companies have been targets of some form of industrial espionage. These companies have lost on average USD100,000 per attack through business disruption, lost productivity, lost revenue, forensic analysis and remedial action.  Government agencies are not immune to such attacks, but are in fact the main target.  All it takes is one successful breach and the reputation and credibility of the government agency is tarnished.

Given the strength of IT systems employed by government agencies, hackers will seek to target the weakest link in the security system – the human.  In fact, approximately 70% of all successful attacks against security systems are gained through social engineering.  This workshop will teach your employees about the impact of industrial espionage on your organization, how social engineering is used in such attacks and how to protect themselves (and the organization) from it.

Who Should Attend this Workshop

All employees who are in possession of sensitive information particularly those employed in the defence, security, chemical, aviation and pharmaceutical industries.  Such information can include details about on-going investigations, pending enforcement operations and even impending changes to laws that may have significant financial impact on commercial entities.

Training Outcome

At the end of the Workshop, participants will understand (a) how social engineering is conducted and have an overview of the various techniques used; and (b) learn how to identify a social engineering attack.

Workshop Outline

Participants will learn through multi-media presentations, group discussion/ presentations, role-play. The workshop will cover the following topics:

a. Industrial Espionage.  This module provides an overview of the “who,” “what,” “where,” “when” and “why” of industrial espionage.
 
b. Social Engineering.  This module provides participants with an overview of the principles of social engineering attack techniques. It will also teach participants about the key trends in social engineering.
 
c. Exercise Red-Line.  This module will teach participants how to plan a social engineering attack. Done via role-play, presentation and discussions, participants will become familiar with how attacks are planned and executed. Once familiar, participants will be led through an exercise to discover their own “red flags”.
 
d. Exercise Blue Shield.  This module will teach participants a methodology on how to develop an Information Protection Plan for their company.   Through case-studies, group discussions and presentations, participants will be taught how to develop a comprehensive plan that does not impede productivity.
 
Trainers' Profile
 
The trainers have combined experience of over 40 years in the Singapore Armed Forces (SAF). They have successfully held command as well as senior planning appointments in the Army in the areas of counter-intelligence and information operations.

As former Military Security Officer and Information Operations Officers, our trainers were primarily responsible for denying hostile intelligence services access to classified information about the Army and its operations. Besides, ensuring that physical and procedural protective measures are in-place to protect documents and equipment, our trainers’ area of specialization was in the Operational Security which focuses on protecting unclassified information that can give away the Army’s intent, limitations and capabilities. This includes, but is not limited to, actions by agents of hostile intelligence services using social engineering to draw out information.

Our trainers have been contracted to provide strategic counsel as well as facilitate workshops on crisis management and communications by both government and private
sector organizations.
 
To engage our trainers, contact our training consultant at Justin[a]cwfongandassociates.com

SG Corporate Training: Managing Across Generations

The Singapore workforce is changing. If you have not already noticed, most workplaces now have three generations working together – the baby boomer, the Gen X and the Millennia.
Traditional management approaches is ineffective as each generation is unique and has their own values, goals and aspirations. The challenges of managing a multi-generation workforce is further amplified by Singapore’s diverse and multi-racial community where different races, religions, value systems influence the way employees interact with one another.
To address the issue of Leading in a Multi-Generational Workforce, the team at SG Corporate Training has developed a unique programme for junior and mid-level managers. The programme is designed to equip these front-line managers with the knowledge and skills to manage a multi-generational workforce. At the end of the two-day programme, participants will be able to (a) understand the characteristics of the various generations in the workforce; (b) appreciate the perspectives and values of the different generations; (c) know how to create a conducive environment for the multigenerational workforce to collaborate; and (d) learn how to engage the workforce for results.


To find out more about our "Leading in a Multi-Generational Workforce" programme, email our training consultant at Justin[a]cwfongandassociates.com.

Tuesday, April 1, 2014

SG Corporate Training: Indonesian Language for Business (LEVEL 1) - Executive Class (Course starts 26 April 2014)

INDONESIAN LANGUAGE FOR BUSINESS (LEVEL 1) - EXECUTIVE CLASS
 
This special course is tailored to meet the needs of executives and professionals who often have to travel to Indonesia and maintain close relationship with their clients. Besides general topics such as asking for information, numbers & family, adverbs of time, hobbies & leisure, making phone calls and appointments, asking for directions, shopping, and going to the restaurants, this course also accommodates more business-related topics, such as working in the office, at the bank, as well as enquiring and purchasing products.
 
This course also provides an introduction into the cultural and social aspects in Indonesia, such as the customs, etiquette, etc. These "soft" aspects are arguably the most important as relationships are at the root of any profitable and long term business. Attending the course will help executives and professionals to be able to converse confidently in Indonesian language, to be more effective when doing business in Indonesia and to interact better with their clients and the locals.

Singapore's leading bahasa indonesia language school
 
Our trainer is the leading Bahasa Indonesia language school in Singapore. To engage them, or simply to find out more about their programmes, email justin[a]cwfongandassociates.com or visit their website BAHASAGURU. Qualified companies can also tap on the IRAS Productivity and Innovation Credit (PIC) Grant.
 
Course Date : 26 April 2014
Duration : 10 sessions, once a week every Saturday
Time : 10 AM- 12:30 PM
Course Venue : 3 Church Street, Level 12, Samsung Hub (Raffles Place)
Course Fee : SGD 1,250 (including materials)